All Knitter’s Pride products are guaranteed for one year from the date of purchase against any manufacturing defect.
While we take all care to manufacture our products to the highest quality standards, in the rare instance of a product not performing up to expectations that is attributed to a manufacturing related reason, Knitter’s Pride offers the following customer service and return policy:
All defective products will be replaced by stores from where these have been purchased. Request for replacement should be accompanied by a dated receipt/invoice issued by the store.
If for any reason, the replacement cannot be provided by the retailer, then please fill in the information in the form provided below and we will get back to you about the future course of action soon.
We are committed to providing products of high quality and performance to all of our customers. Please do write to us at firstname.lastname@example.org if you need any additional information regarding any of our product related policies.